Shipping policy

Shipping Policy

Thank you for shopping with [1UP.STUDIOSS]! We are a small business, and we truly appreciate your support. Below are the details of our shipping policy:

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a shipping confirmation email with tracking information.

Shipping Rates:

  • Shipping costs are calculated at checkout based on your location and the size of your order.
  • We offer standard and expedited shipping options. You can select your preferred shipping method during checkout.

Domestic Shipping (Within [Country Name]):

  • Standard shipping typically takes 3-7 business days.
  • Expedited shipping typically takes 2-3 business days.
  • Please note that delivery times may vary based on your location or any unforeseen circumstances (e.g., weather delays, high-volume seasons).

International Shipping:

  • We currently offer international shipping to select countries. Shipping times and rates vary based on your location.
  • International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer. Please check with your local customs office for more information.

Packaging:

  • We strive to use eco-friendly packaging materials wherever possible. Orders will be carefully packed to ensure your items arrive safely.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number to monitor its progress.
  • Please allow up to 24 hours for tracking information to update after shipment.

Shipping Issues:

  • If there are any issues with your shipment (e.g., delays, lost packages), please reach out to us at [email address] and we will assist you promptly.
  • We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. However, please let us know, and we will work with you to resolve any issues.

Contact Us: If you have any questions or concerns about shipping, feel free to contact us at [email address] or [phone number].

Thank you for supporting our small business!